Lighthouse Holistics

Privacy Policy

Last updated: 15 May 2026

At Lighthouse Holistics, your privacy matters. When you visit this website, join one of our programs, download a resource, complete a quiz, book a session, or contact us, we may collect some personal information so we can support you properly and communicate with you.

We are committed to handling your personal information with care, respect and transparency.

1. What information we collect

We may collect personal information such as your name, email address, phone number, information you submit through forms, quizzes, bookings or email, your wellness or lifestyle goals if you choose to share them, and website usage information such as pages visited and clicks.

2. How we collect your information

We may collect information when you visit our website, fill in a form, download a free resource, complete a quiz, join an email list, book a call, join a program or community, purchase or enquire about products, or contact us by email, social media, phone or message.

3. Health and wellness information

Because our services may relate to weight loss, confidence, lifestyle, nutrition and wellness, you may choose to share health-related or personal lifestyle information with us. We only collect this type of information when you voluntarily provide it, and we use it only for the purpose of supporting you, providing relevant coaching, responding to your enquiry, or helping you access suitable resources.

Our services are educational and supportive in nature and are not a substitute for medical advice. Please speak with a qualified healthcare professional before making changes to your health, nutrition, exercise or supplement routine, especially if you have an existing medical condition.

4. How we use your information

We may use your personal information to send you free resources, newsletters or updates, respond to your enquiries, provide coaching, education, programs or support, help you access relevant products or services, personalise your experience, manage bookings, improve our website, and meet legal or administrative obligations.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us directly.

5. Sharing your information

We do not sell your personal information. We may share limited information with trusted third-party platforms that help us run our business, such as email marketing platforms, website hosting providers, booking tools, payment or checkout providers, social media platforms, analytics tools, and course or program delivery platforms.

6. Overseas providers

Some of the third-party tools we use may store or process information outside Australia. Where this happens, we take reasonable steps to work with reputable providers that have privacy and security measures in place.

7. Cookies and website analytics

Our website may use cookies or similar technologies to improve your browsing experience, understand how visitors use the website, and support marketing or website performance. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used.

8. Keeping your information safe

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no online system is completely secure, so please take care when sharing personal information online.

9. Accessing or correcting your information

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, incomplete or out of date. To do this, please contact us at [insert your email address].

10. Complaints

If you have a concern about how your personal information has been handled, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

11. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact: karen@lighthouseholistics.com.au
Website: www.lighthouseholistics.com.au