These Terms & Conditions explain the terms that apply when you visit the Lighthouse Holistics website, access our resources or engage our services.
Last updated: 9 August 2026This website is operated by Lighthouse Holistics, founded by Karen Thomson, Nutritionist ("Lighthouse Holistics", "we", "us" or "our").
By accessing or using this website, registering for a free resource, booking a service or purchasing a service directly from Lighthouse Holistics, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use the website or our services.
Lighthouse Holistics provides nutrition education, nutrition guidance, weight-management support, healthy lifestyle education, coaching and related resources.
Services may include online consultations, Nutrition Listening Sessions, educational programs, downloadable resources, email resources, workshops, group education and other services described on this website from time to time.
The exact inclusions, price, duration and conditions of a paid service will be explained on the relevant booking or sales page. Those details form part of your agreement with us.
Information available on this website, through our newsletters, social media, free resources and general educational content is provided for educational and informational purposes.
It is not intended to replace individual medical advice, diagnosis or treatment from your doctor, dietitian or other appropriately qualified health professional.
Nutrition services provided personally to a client are offered within Karen Thomson's professional scope as a Nutritionist.
Where your health needs, medical condition, symptoms, medications or circumstances require assessment or treatment outside that professional scope, you may be encouraged to consult an appropriate medical or allied health professional.
You are responsible for providing accurate and relevant information about your circumstances when engaging a personalised service.
You should not delay seeking medical care, discontinue prescribed treatment or alter medication based solely on information obtained through this website or Lighthouse Holistics' general educational material.
If you have an urgent or potentially serious health concern, seek appropriate medical attention.
Every person is different. Nutrition, health, weight-management and lifestyle outcomes can be influenced by many factors, including individual circumstances, consistency, medical history, lifestyle, food choices and other factors.
Lighthouse Holistics does not guarantee a particular weight loss, health result, timeframe or personal outcome.
Testimonials, case studies or client experiences shown on this website describe individual experiences and should not be interpreted as a guarantee that another person will achieve the same result.
Appointments may be booked through Lighthouse Holistics or an approved third-party booking platform.
You are responsible for providing accurate contact information and attending your appointment at the agreed time.
Where a particular service has a cancellation or rescheduling policy, that policy will be displayed or communicated at the time of booking and will form part of these Terms & Conditions.
Nothing in our cancellation or booking policies is intended to exclude any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.
Prices for paid services will be displayed or communicated before purchase. Unless otherwise stated, prices are expressed in Australian dollars.
Payment may be processed by a third-party payment provider. Where this occurs, you may also be subject to that provider's terms and privacy practices.
Requests for cancellations, refunds, rescheduling or other remedies will be considered having regard to the service purchased, the circumstances and applicable Australian consumer law.
Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
Lighthouse Holistics may provide free resources including quizzes, challenges, email series, guides, checklists, articles, newsletters and educational material.
These resources are provided for general educational purposes and are not a substitute for personalised professional or medical advice.
Unless otherwise stated, free resources are provided for your personal, non-commercial use only.
From time to time, Lighthouse Holistics may discuss, recommend or provide links to products or services supplied by third parties.
Karen Thomson may have a commercial relationship with certain third-party suppliers and may receive a commission, referral payment or other benefit where a purchase is made through an eligible link. Where appropriate, commercial relationships will be disclosed.
Where you purchase a product directly from a third-party supplier, your purchase is also subject to that supplier's terms, delivery arrangements, privacy policy, returns policy and customer service procedures.
A link to or mention of a third-party product does not replace personalised medical or health advice.
This website may contain links to third-party websites and platforms, including social media, booking platforms, payment processors, product suppliers and other online services.
We do not control the content, security, availability or privacy practices of third-party websites.
You should review the terms and privacy policies of any third-party platform before providing personal or payment information.
Unless otherwise stated, the content of this website and Lighthouse Holistics resources—including written material, educational content, graphics, downloads, program material, branding and original resources—is owned by or licensed to Lighthouse Holistics.
You may view, download or print material for your own personal, non-commercial use where that use is permitted.
You must not reproduce, republish, sell, distribute, modify, copy or commercially exploit our original material without prior written permission, except where permitted by law.
When using this website, our online communities or resources, you agree not to:
If you register for a resource, newsletter, challenge or other email communication, we may send you information relating to the resource you requested together with relevant Lighthouse Holistics updates, where permitted.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.
Transactional or service-related communications, such as appointment confirmations, may still be sent where necessary to provide a service you requested.
Your privacy is important to us.
Information about how Lighthouse Holistics collects, uses, stores and handles personal information is available in our Privacy Policy .
By providing personal information through this website, you acknowledge that it will be handled in accordance with our Privacy Policy and applicable law.
We aim to keep information on this website accurate and up to date, but information may occasionally contain errors, become outdated or change without notice.
We may update, suspend, withdraw or change parts of the website or its content from time to time.
We do not guarantee that the website will always be available or free from technical interruptions.
To the maximum extent permitted by law, Lighthouse Holistics is not responsible for loss arising solely from a person's misuse of general website information, failure to disclose relevant information when engaging a personalised service, or reliance on third-party websites or services outside our control.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify rights, guarantees, remedies or liabilities that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law.
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or legal obligations.
The current version will be published on this page together with the date it was last updated.
Changes will apply from the date the updated Terms & Conditions are published, unless otherwise stated or required by law.
These Terms & Conditions are governed by the laws of Australia and the applicable laws of New South Wales.
Nothing in this section limits any rights you may have under applicable consumer protection legislation.
If you have a question about these Terms & Conditions, please contact:
Karen Thomson
Nutritionist
Lighthouse Holistics
Email: karen@lighthouseholistics.com.au
Website: www.lighthouseholistics.com.au
ABN: 80 514 937 968